1. Confirm if the machine is outside the map. Bring it back and double check the installation.
2. Confirm whether the user has moved the base station or charging station. Moving base station need to start working from charging station. Moving charging station will need remaping.
3. Check if the base station is installed correctly and if there are any obstructions. How to install the RTK station
4. Check if the machine is obstructed
5. Check if there are any huge obstacles blocking the signal between the base station and the machine
6. Check if the mower is out of map and compare current map with original one you created. If the mower is inside the map where it should be outside, try turning off the AI optimized boundary function and adjust the map.