1. Unclean charging contacts on mower or charging station, please clean them with alcohol.
2. Check if the light on charging station is on, maybe charging station has no power.
3. Check if the charging station is installed on a flat surface. If it is uneven, adjust the position of the charging station.
4. Confirm whether the user has moved the base station or charging station. Moving base station need to start working from charging station. Moving charging station will need remap.
5. Check if there are any obstacles in front of the charging station. If there are any obstacles, please remove them.
6. Check if the base station is installed correctly and if there are any obstructions.How to install the RTK station
7. Check if the machine is obstructed at the charging station area.
How to install the Charging Station
8. Check if there are any huge obstacles blocking the signal between the base station and the machine
9. The QR code on the charging station is dirty or damaged, try to clean it or order a new one from service center.
10. Check if the magnetic strip at the bottom of the floor has fallen out, put it back.