Troubleshooting
- How to solve the problem of map on the app appears to be offset in position
- How to attend online meeting for technical support?
- How to solve the error "Failure to dock on the charging station during recharging"?
- How to solve "Robot out of work zone"?
- How to solve the error "RTK calibration fail"?
- How to solve the error "RTK is initializing, please wait"?
- Why does the mower randomly change height while mowing?
- Why did the OTA fail?
- How to solve “Robot bumper stuck”
- What can I do if the QR code is not recognized?
- Why does the machine has positioning failure?
- Why does the machine not follow the schedule?
- Why is the blades obstructed?
- Why does the machine still work during rain/ why does the rain sensor trigger in dry conditions?
- Why did the machine fail to return to chargin station?
- Why does the machine return to charging station automatically?
- What are possible causes if machine stopped in the middle of the field?
- Why Can't the Robot Connect to Wi-Fi?
- Why can't the device be searched for in Bluetooth
- Why I can't bind base station to my mower?
- What does base station indicator light mean?
- What does charging Station Indicator light mean?
- What information do I need to prepare before reporting an issue?
- Path plan failed, please check whether any obstacles around the robot
- What does the error code on display and error message on APP mean?
- How to share your X7
- How to download Log from robotic mower X7
- Why does the machine sometimes suddenly make a turn in obstacle-free areas?
- Why does the machine occasionally encounter obstacles
- Why are certain areas sometimes not mowed?